Plain-English summary
You can request a refund within 14 calendar days of purchasing AppHalt Pro directly from apphalt.app. The 14-day period starts at the purchase time shown on your Stripe receipt. Approved refunds are returned to the original payment method.
How to request a refund
Email contact@apphalt.app from the address used for the purchase. Include the Stripe receipt or Checkout reference when available. You may include the AppHalt license key, but never send payment-card details.
What happens next
We verify the matching purchase and reply by email. When a refund is approved, the related Pro license may be deactivated. AppHalt Free remains available.
Original payment method
Purchases are processed by Stripe. Approved refunds are sent back to the original payment method through Stripe. The time required for the credit to appear is determined by Stripe, the payment network, and your bank.
Requests after 14 days
Requests received after the 14-day guarantee period are not automatically eligible. We will still review technical or exceptional circumstances fairly. This policy does not limit any mandatory consumer rights that apply to you.
Questions
If you are unsure whether your purchase is eligible, contact support and describe the issue. We try to keep refunds calm and straightforward.
Effective date: 30 August 2026.